Studying for your exam is a stressful process, and we want to remove as much worry as possible from your life. Once enrolled in our Coach Pack, you can contact your coach with questions anytime. You can e-mail, schedule a Webinar, or even text if you need a quick response. Your exam is our exam, and we will do our best to help you pass.
We want to make sure you’re 100% satisfied with our services. You may cancel your enrollment within 24 hours for a full refund. Thereafter, and due to the complex 1-on-1 nature of the course, we honor partial refunds as follows:
Within the first 48 hours an $80 cancellation fee is applicable. Within the first 4 days, an additional $250 set-up fee that includes pre-program evaluation, questionnaire analysis, diagnostic pretesting, and original program design is applicable. Thereafter, and for the next 10 days (thus within 14 days of initial enrollment), 5% of the remaining total fee will be deducted daily. After that (14 days after enrollment), no refund is available. Please note that once textbooks have been shipped and received, their $150 cost is nonrefundable as well.